Design research and strategy at DCA

Senior design strategist

We are in need of a talented design strategist who possesses strong customer affinity and user empathy, thrives on working in multi-disciplinary teams and has a passion for field research, data analysis and insights translation.

The Design Strategist will work closely with other design strategists, design researchers, ergonomists, designers and engineers.

  • Design strategy
  • Design Research
  • User research
  • Involved in the designing and planning of design strategy projects from conception to execution
  • Conduct requirements gathering tasks such as stakeholder interviews, observations, contextual inquiries, user interviews, workshops, and other methods
  • Lead projects from front-end strategic planning work to detailed validation exercises
  • Translate data into insights, frameworks and expressions of human and brand needs
  • Create compelling presentations and design/product recommendations
  • Develop and experiment with new methods and techniques
  • Spend time travelling (up to 15% as needed)
  • Detail-oriented and able to work independently and across disciplines on multiple projects
  • Passion for brands and user experience
  • Personable/ able to relax clients/consumers and get the most from a field visit
  • Flexible working style with the ability to work both independently and as a team member


  • A minimum of five years’ experience conducting design strategy work within a product development context
  • Degree or equivalent in design strategy, design research, design, cognitive science, anthropology, marketing or equivalent field
  • Proven communication skills
  • Can demonstrate experience with project examples
  • Excellent written and verbal communication skills


We offer competitive salaries, with other benefits such as discretionary bonus and profit-related pay schemes, as well as regular development training.